Welcome to FlixLatino GO! We are a subscription service that provides our members with access to motion pictures, television and other
If you are a resident of the United States (including its possessions and territories), you agree to the Arbitration Agreement and class action waiver described in Section 15 to resolve any disputes related to FlixLatino GO (except for matters that may be taken to small claims court).
b.The FlixLatino GO service is provided by Somos Next, LLC, or one of its affiliated companies. Check back as the service provider may change from time to time.
4.Communication Preferences. By using the FlixLatino GO service, you consent to receiving electronic communications from FlixLatino GO relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the FlixLatino GO service, or in the "Your Account" page and will include notices about your account (e.g., payment authorizations, change in password or Payment Method, confirmation
5.Membership, Free Trials, Billing and Cancellation
i.Ongoing Membership. Your FlixLatino GO membership, which may start with a free trial, will continue
i.Your FlixLatino GO membership may start with a free trial. The free trial period of your membership lasts for one month, or as otherwise specified during
ii.We will begin billing your Payment Method for monthly membership fees at the end of the free trial period of your membership unless you cancel prior to the end of the free trial period. To view the specific details of your membership, including monthly membership price and end date of your free trial period, visit our website and click the "View billing details" link on the "Your Account" page. We may authorize your Payment Method through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
iii.You will not receive a notice from us that your free trial period has ended or that the paying portion of your membership has begun. CLICK THE "YOUR ACCOUNT" LINK AT THE TOP OF ANY FLIXLATINO GO WEB PAGE (www.flixlatinogo.com) TO FIND CANCELLATION INSTRUCTIONS. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel.
i.Recurring Billing. By starting your FlixLatino GO membership and providing FlixLatino GO with your payment information, you authorize FlixLatino GO to bill your membership fee for our service to the designated Payment Method after the conclusion of any promotional period. You authorize us
to charge you a monthly (or other periodic) membership fee at the then current rate, and any other charges you may incur in connection with your use of the FlixLatino GO service to your Payment Method. You acknowledge that the amount billed each period may vary from month to month (quarter to quarter or year to year) for reasons that may include differing amounts due to promotional offers, including gift card redemption and promotional code redemption, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.
iii.Billing Cycle. The membership fee for our service will be billed at the beginning of the paying portion of your membership and each month thereafter unless and until you cancel your membership. We automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your paying membership. Membership fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying membership began on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your FlixLatino GO membership or became a paying member on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Membership. Visit our website and click on the "View billing details" link on the "Your Account" page to see the commencement date for your next renewal period. We may authorize your Payment Method in anticipation of membership or
iv.No Refunds. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members ("credits"). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
v.Payment Methods. You may edit your Payment Method information by visiting our website and clicking on the "Your Account" link, available at the top of the pages of the FlixLatino GO website. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, "Cancellation" below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
vi.Cancellation. You may cancel your FlixLatino GO membership at any time, and you will continue to have access to the FlixLatino GO service through the end of your monthly billing period.
WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY
party as a Payment Method, and wish to cancel your FlixLatino GO membership at any time, including during your free trial, you may need to do so through such third party, including by visiting your account with the applicable third party and turning off
6.FlixLatino GO Service
b.The FlixLatino GO service, and any content viewed through our service, are for your personal and
c.You may view a movie or show through the FlixLatino GO service primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such movie or show. The content that may be available to watch will vary by geographic location. FlixLatino GO will use technologies to verify your geographic location. THE NUMBER OF DEVICES ON WHICH YOU MAY SIMULTANEOUSLY WATCH IS LIMITED. Go to the change plan information in the "Your Account" page to see the number of devices on which you may simultaneously watch. The number of devices available for use and the simultaneous streams may change from time to time at our discretion.
d.We continually update the FlixLatino GO service, including the content library. In addition, we continually test various aspects of our service including our website, user interfaces, service levels, plans, and promotional features, availability of movie and shows, delivery and pricing. We reserve the right to, and by using our service you agree that we may, include you in or exclude you from these tests without notice. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate our service.
f.The availability of movies & shows to watch will change from time to time, and from country to country. The quality of the display of the streaming movies & shows may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD availability is subject to your Internet service and device capabilities. Not all content is available in HD and not all plans allow you to receive HD content. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content, which is defined as 720p or better. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. FlixLatino GO makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching a movie or show will vary based on a number of factors, including your location, available bandwidth at the time, the movie or show you have selected and the configuration of your FlixLatino GO ready device.
g.FlixLatino GO streaming software is developed by, or for, FlixLatino GO and is designed to enable streaming of content from FlixLatino GO through FlixLatino GO ready devices. This software may vary by device and medium, and functionalities may also differ between devices. BY USING OUR SERVICE, YOU ACKNOWLEDGE AND AGREE TO RECEIVE, WITHOUT FURTHER NOTICE OR PROMPTING, UPDATED VERSIONS OF THE FLIXLATINO GO AND RELATED
i.FlixLatino GO Members are required to be eighteen (18) years of age or older. FlixLatino GO Members who are parents are responsible for deciding what content, if any, their children should be allowed to watch. FlixLatino GO provides parents with advisory ratings concerning the age appropriateness of its content.
7.Passwords & Account Access
a.The member who created the FlixLatino GO account and whose Payment Method is charged is referred to here as the Account Owner. The Account Owner has access and control over the FlixLatino GO account. The Account Owner's control is exercised through use of the Account Owner's password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone. In addition, if the Account Owner wishes to prohibit others from contacting FlixLatino GO Customer Service and potentially altering the Account Owner's control, the Account Owner should not reveal the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use PayPal) associated with their account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
b.In order to provide you with ease of access to your account and to help administer the FlixLatino GO service, FlixLatino GO implements technology that enables us to recognize you as the Account Owner and provide you with direct access to your account without requiring you to retype any password or
other user identification when you revisit the FlixLatino GO service, which includes accessing via FlixLatino GO ready devices or website.
c.You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the FlixLatino GO website and not through a hyperlink in an email or any other electronic communication, even if it looks official. FlixLatino GO reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. FlixLatino GO is not obligated to credit or discount a membership for holds placed on the account by either a representative of FlixLatino GO or by the automated processes of FlixLatino GO.
8.Disclaimers of Warranties and Limitations on Liability
a.THE FLIXLATINO GO SERVICE AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE FLIXLATINO GO SERVICE, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. FLIXLATINO GO DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE FLIXLATINO GO SERVICE WILL BE UNINTERRUPTED OR
b.TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL FLIXLATINO GO, OR ITS SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER.
c.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU. STATUTORY RIGHTS THAT APPLY TO YOU.
9.Free Trials & Promotions.
a.In certain jurisdictions, gift cards for the FlixLatino GO service may be available for purchase at
b.The FlixLatino GO service may be made available to you on a free trial basis for a limited
time ("Trial Subscription"). The specific duration of the Trial Subscription will be specified in the applicable offer at
c.At the time of signing up for a Trial Subscription, you must provide a valid Payment Method in order to use the FlixLatino GO service during the Trial Subscription period. Your Payment Method will not be charged by the Subscription Provider during the Trial Subscription Period.
d.UPON THE EXPIRATION OF THE TRIAL SUBSCRIPTION, THE SUBSCRIPTION FEE FOR THE SERVICE WILL BE CHARGED TO YOUR PAYMENT METHOD, UNLESS YOU TIMELY CANCEL THE TRIAL SUBSCRIPTION. PLEASE NOTE THAT YOU WILL NOT BE NOTIFIED THAT YOUR TRIAL SUBSCRIPTION WILL END OR HAS ENDED. To find additional details about your Trial Subscription, including the date the Trial Subscription ends, please visit the My Account page in the FlixLatino GO site (www.flixlatinogo.com/myaccount) for the latest information contained in our records or contact your Subscription Provider directly.
e.No refunds, adjustments or price protection will be applied to your Subscription Fee in the event of a new/subsequent discount or promotional offering after you
a.Copyright. The FlixLatino GO service, including all content provided on the FlixLatino GO service, is protected by copyright, trade secret or other intellectual property laws and treaties.
b.Trademarks. FlixLatino GO is a registered trademark of Somos Next, LLC.
b.You may also be entitled to certain consumer protection rights under the laws of your
12.Applications. You may encounter
13. Hyperlinks To And From Third Party Sites.
(a)The Service may link you to other sites on the Internet including, without limitation, sites owned
or controlled by our providers. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of FlixLatino GO, and you acknowledge that (whether or not such sites are affiliated in any way with FlixLatino GO or its providers) FlixLatino GO is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of any site by FlixLatino GO or any association with its operators.
(b)FlixLatino GO cannot ensure that you will be satisfied with any products or services that you purchase from any
(c)Any area of the Service that is accessed through any third party proprietary online service is subject to the rules, policies and guidelines of such third party proprietary online service.
14.Use of Information Submitted. FlixLatino GO is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us ("Feedback"), including responses to questionnaires or through postings to the FlixLatino GO service, including the FlixLatino GO website and user interfaces, worldwide and in perpetuity without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the FlixLatino GO service. In addition, you agree not to enforce any "moral rights" in and to the Feedback, to the extent permitted by applicable law. Please note FlixLatino GO does not accept unsolicited materials or ideas for movies or shows, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to FlixLatino GO. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against FlixLatino GO and/or Somos Next, LLC and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the material or idea you sent.
trial by jury or to participate in a class action. This arbitration provision shall survive termination of this Agreement and the termination of your FlixLatino GO membership.
b.If you elect to seek arbitration or file a small claim court action, you must first send to FlixLatino GO, by certified mail, a written Notice of your claim ("Notice"). The Notice to FlixLatino GO must be addressed to: General Counsel, Somos Next, LLC, 2601 S. Bayshore Drive, Suite 1250, Miami, FL 33133 ("Notice Address"). If FlixLatino GO initiates arbitration, it will send a written Notice to the email address used for your membership account. A Notice, whether sent by you or by FlixLatino GO, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought ("Demand"). If FlixLatino GO and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or FlixLatino GO may commence an arbitration proceeding or file a claim in small claims court.
c.You may download or copy a form Notice and a form to initiate arbitration at www.adr.org. If you are required to pay a filing fee, after FlixLatino GO receives notice at the Notice Address that you have commenced arbitration, FlixLatino GO will promptly reimburse you for your payment of the filing fee, unless your claim is for greater than US$10,000.00, in which event you will be responsible for filing fees.
d.The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by this Agreement, and will be administered by the AAA. The AAA Rules and Forms are available online at www.adr.org, by calling the AAA at
e.If your claim is for US$10,000.00 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an
f.YOU AND FLIXLATINO GO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and FlixLatino GO agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
18.Use in the United States Only. The FlixLatino GO service and/or Site are intended for viewing solely within the FlixLatino GO service area. Use of technology to mask your location or hinder FlixLatino GO’s ability to ascertain your location is prohibited. Please note FlixLatino GO may use technologies to verify your geographic location. FlixLatino GO makes no representation that materials or other Content in the FlixLatino GO service and/or Site are appropriate or available for use outside of the United States. By using the FlixLatino GO service and/or submitting personally identifiable information to the FlixLatino GO service, either during the registration process or subsequently, you consent to have your information transferred to and processed and maintained in the United States, subject to applicable U.S. laws.